Castle Entries’ - Warranty

WARRANTY: Castle Entries warrants all Goods against manufacturing defects for 10 years on the product itself, 5 years on the finish, and 1 year on the glass and will repair or replace, at Castle Entries’ sole discretion, all defective Goods. This warranty begins on the date of installation. All warranties are null and void if
installation is not performed or supervised by Castle Entries personnel or Castle Entries certified sub-contractors. All product finishes may age relative to exposure. The finish is warranted against flaking or peeling from normal wear and tear. All Castle Entries iron components are hand crafted. Some designs may dictate that slight variances occur to preserve strength and rhythm.

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Castle Entries reserves the right to make minor design adjustments in the spirit of this strength of rhythm. All products manufactured by Castle Entries are “one of a kind” and as such may contain slight variations in form and functionality of the product that may be different from any product inspected or viewed by customer. Castle Entries does not consider such “variations” to be defects, but rather a natural characteristic of the product that enhances its value and defines it as “one of a kind”. Such “variations” include but are not limited to hardware positioning and forces necessary to operate same, smoothness of edges on the ornamental iron designs. Castle Entries warrants the glass from fogging as a result of normal operation for a period of 1 year. Glass that gets scratched as a result of pets or foreign objects is not covered under this warranty.

 

Castle Entries assumes no liability for any labor charges regarding the installation, removal or reinstallation of doors. Damages caused by accident, misuse, abuse or improper installation are not covered by this warranty. This warranty does not cover damage caused by paint, acid, or other chemicals. Locksets, hardware and other door components are covered under the conditions of each respective manufacturer’s warranties.